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Purpose: The Accounts Receivable (A/R) Associate is a key member of the Business Office staff and is responsible for managing all aspects of the accounts receivable process, ensuring accurate and timely billing, collections, and reporting. This includes managing tuition, program fees, and other payments, keeping records organized, and working with different departments to ensure smooth financial processes. The A/R Associate should be professional, detail-oriented, and committed to providing great service to families and staff. The A/R Associate should also have a strong knowledge of general ledger accounting and financial reporting processes.
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Qualifications & Skills:
- High school diploma required, an associate or bachelor’s degree in accounting, finance, or related field preferred.
- 1-3 years of experience in accounts receivable, billing, or similar accounting roles.
- Proficiency with accounting software and Microsoft Office (Excel, Word). Knowledge of Blackbaud and ABILA MIP is a plus.
- Excellent attention to detail and strong organizational skills.
- Ability to work independently and meet deadlines.
- Strong oral and written communication skills and a customer service mindset.
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Essential Functions:
- Manage setup, billing and maintenance of tuition, incidental fees and speech billing plans.
- Work with families to set up payment plans and resolve any billing inquiries and issues.
- Record and reconcile all sources of revenue and related payments. This includes all auxiliary revenue, charitable donations and any other revenue/payments.
- Monitor all outstanding balances and follow up on delinquent accounts.
- Assist with month-end closing and audits by providing A/R documentation.
- Assist in the implementation and improvement of A/R processes and systems.
- Reconcile Credit Card Clearing Account.
- Regular and punctual attendance.
- Maintain confidentiality.
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